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Things a Customer Should Do for Smooth Phone Line Installation | Telecom Company

Things a Customer Should Do for Smooth Phone Line Installation

  • by : Rachel Green
  • Category : Telecom Company, Telecom Services,

Switching a telephone connection or getting a new one is a lot simpler than what it seems like, especially given the fact that almost every telecom company arranges for an engineer to take care of the installation of a telephone line these days. However, you can make the process hassle-free by sorting out certain things in advance like the time when you want an engineer to visit home for the installation of a phone line, Fen Shui and so on. In case you order a broadband from a telecom company but do not have a phone line, the technicians from the company would apprise you of installing a new phone line before you can activate your internet connection. Wondering what actually happens on the day a new phone line is installed at a home? If so, then here’s what you need to know. What happens on the installation day? Generally, a technician visits the home of a customer with the agreed time slot for the installation of a new line. In the course of installation they do some work in and out of your home and once they are done, they conduct some tests to ensure that everything is working fine. In order to complete the process of installing your phone line successfully, a technician usually performs the following steps:

  • Work out where and how to attach the cables and master socket inside and outside your residence.
  • Set up everything by working inside your home, either in the street or at your local exchange.
  • Place cables along the walls of the room where the phone is to be set. The engineer might need to drill certain holes, especially if they feel the cables could not be run under floors or carpets.
  • Perform tests to make sure that the installed phone line works.
What should you do to ensure smooth installation of a phone line? In most cases, buildings consist of an internal distribution point based on the number of apartments or flats in it. An internal distribution point serves as the conduit to connect the telephone network from the exteriors to the interiors of a building. Because an engineer works on it while installing the phone line, it can be of great help if you can let them know where it is. In case you are not sure where it is, you could either ask your landlord or neighbours. If it happens to be at a place which is inaccessible, make sure that you make the necessary arrangements beforehand for a smooth installation of your telephone line after the arrival of a technician. Try to remain present at the time of installation to let the engineer gain access to your property. If you are not able to do so, it is strongly recommended that you should reschedule the appointment. If rescheduling an appointment becomes difficult, make certain that an adult family member is present to accompany the technician throughout the process of installation. Lastly, do not miss out on choosing a trustworthy company like Trust Telecom to put the telephone lines in place without any hassle as technicians from such reputed companies are professionally trained and possess the required expertise to handle such tasks with dexterity.

10 Apr