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Guide to Cancel Your Contract When The Broadband Charges Go Up | Business Fibre Broadband

Guide to Cancel Your Contract When The Broadband Charges Go Up | Business Fibre Broadband

  • by : Rachel Green
  • Category : Business fibre broadband,

When costs go up, it is commonplace to spot users considering the option to cancel the contract with their provider as a move to assuage the situation. Generally, providers increase the price to offset the soaring broadband prices in order to manage their overall budget. Irrespective of the reason for a sharp increase the charges of business fibre broadband or any other form of broadband, the fact remains that it lands a consumer on the horns of dilemma regarding whether they should bear the brunt or give a thought to cancel their subscription. Reasons Why a Price Hike May Occur Prior to making a decision in this respect, you should try to find out the reason for the hike. There can be many reasons for such a decision on the part of your provider which can be as follows:

  1. If you have entered into a tiered contract with your provider, probably you have agreed to pay a particular price for a certain number of months and a different price for the remaining duration of your contract. Though almost all providers make it clear when a contract is signed up, sometimes it might get missed. Examine your contract carefully to find out whether or not this is the underlying reason for price hike.
  2. Sometimes inflation can be an underlying cause for a rise in the price of broadband charges. In this case, the price usually rises by only a few pennies.
  3. The tariffs of your provider may change as a result of a general change in its pricing system.
  4. The price may also rise when a provider offers improved or new services. They may shoot up the pricing to accommodate the cost of it. Further, services like unlimited downloads, sports TV service or cloud storage may also bring a price rise.
If you have not signed up a tiered contract, your provider will usually inform you about the rise in the charges of your broadband connection. However, you may have to pay a fee to cancel the contract with your provider if it is a tiered contract. There is an exception, though. You can still cancel the contract without a penalty in case you happen to be within the minimum contract terms stated in your contract. How You can Cancel Your Contract After you receive a notification with the information of a hike in the charges for broadband services, including business fibre broadband, you get a 30 days’ time to appraise the provider of your wish to cancel your subscription to their services. At this point in time, sales people might come up with some offers to convince you to change your decision. Based on the deal they offer, make a decision on whether or not you would like to cancel the subscription. Stick to your decision if you have already made up the mind to do so. As a spin-off, you might get a better introductory offer from another provider. Quote the reason and make certain that you do not face any penalty for doing so. Thereafter, know the confirmation date to make the final payment. Next up, look for another service provider who offers a package that suits both your budget and requirements. If all goes well, sign the contract after a careful consideration of the terms and conditions of the contract.

28 Feb